Merchants

Merchants

• ★ How can I accept MintChip in my store?
• How will my customers pay me?
• When and where will I receive my payments?
• How can I confirm that I have received payment from my customer?
• How will MintChip help my business?
• What system changes do I need to make to accept MintChip?

Consumers

Announcements

• ★ What are the transaction limits for MintChip?
• Credit card Top Ups have been disabled
• Announcing MintChip Version 2
• Where can I find my bank account information?

General

• ★ What is MintChip?
• How does MintChip work?
• How does the 20% MintChip cash back promotion work?
• Where can I make purchases using MintChip?
• What fees are associated with MintChip?
• Do you charge me fees to top up my MintChip account?

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My Account

• ★ Why can't I add my bank account?
• How can I load funds into my MintChip account?
• Why do I have to provide my personal details?
• How can I remove a credit card from my account?
• I forgot my password. How can I reset it?

Payments & Transfers

• ★ What are the transaction limits for MintChip?
• ★ How can I pay in-store using MintChip?
• ★ Is MintChip free to use?
• What happens if my MintChip invite is not redeemed?
• Does my MintChip balance ever expire?
• How quickly will my MintChip funds appear in my bank account?

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MintChip App

• Can I use my tablet / iPad with your app?
• How can I invite people to join MintChip?
• Can I paste into your fields?
• Will you make a Windows or BlackBerry version soon?

Security

• Is MintChip secure?
• Will you be adding support for the fingerprint reader authentication on Android / iOS?